With its goal to ensure their customer experiences are positive and seamless, Dubai Mall developer and operator Emaar launches “Find Your Car” technology.
Currently under trial, the new system will help forgetful visitors to locate where they have parked their vehicles at the car lot.
“With this as our priority, we strive to implement the latest technologies by working with some of the leading tech-providers. We undertake routine tests of such new technologies to evaluate customer feedback and how it adds to the visitor experience. This is in line with Emaar Malls Group’s strategy of providing customers with the most conducive environment when visiting our malls”, a top official from Emaar Mall Group said.
Car owners will simply insert the license plate number into the touch screen gadget and the system will automatically locate the vehicle using a network of scanners located throughout the parking area.
The screen produces a picture of the owner’s car and gives the user the exact location of their vehicle and a map of how to get there.
Since still under testing, a decision will be made soon if “Find Your Car” technology will become a permanent device in the mall.