The Dubai immigration officials unveiled a package of new smart services which Emiratis, residents and corporations can have access to via smart phones and tablets.
In May 2013, a top official said the move is in line with the smart government drive initiated by the Vice President and Prime Minister of the UAE and Ruler of Dubai, His Highness Sheik Mohammed bin Rashid Al Maktoum. The said move is aimed to make government services available on smart phones and tablets that customers can manage their applications round the clock at anywhere.
Although the new smart services facilitate customers to present and follow their applications as suitable and quick as possible, there is no any concession for safety or solitude regulations. Emiratis may now have the access to some smart services which they may issue or renew the residence visas of their foreign wives and or even domestic helpers.
Residents may also issue, renew and extend the residence visas of their families through smart phone services in the same way.
Companies can also follow their transactions through the said services. It was noted that they can renew or cancel entry permits, and submit an application to the Ministry of Labour, let alone many other services available.
The official acknowledged that the faster and easily accessible services are aimed to save time, money, and effort, expedite procedures, and far and beyond win customers’ contentment.
The smart gates can read electronic passports and accept Emirates ID or the e-Gate as an identification document. The gates apply facial and eye detection technology to recognize and authenticate the user. Once the checks are done, the gate will open automatically for travelers to enter through to baggage reclaim sections.
The smart gates are destined to improve passenger flow and relief, specifically as the number of passengers approximated to use Dubai International Airport is projected to cross 78 million in 2015 and in 2020, 103 million.